Life Time in San Antonio, Texas

“What a nice experience! The people at the front desk were very kind. I came here as a visitor with my friend and felt very welcome.”

— Mohammed H. · ★★★★★ · 2026-2-14

“I visited Lifetime Fitness twice this week and unfortunately had a very disappointing experience due to the attitude of one of the front desk employees. The first time we came in, we asked about getting a tour and were told there were no tour times available. When we decided to leave and schedule for another time, the employee seemed dismissive and uninterested in helping us. We later scheduled a tour online and retu”

— Desmin B. · ★★☆☆☆

“I had a wonderful experience with Sherry at Life Time. She consistently provides exceptional customer service and goes above and beyond to make everyone feel welcome and supported. Sherry is always smiling, approachable, and genuinely eager to help, which makes every interaction pleasant and positive. Her professionalism, kindness, and attentiveness truly stand out, and she is a big reason why Life Time feels like su”

— Naz N. · ★★★★★

“I have been a member for over twelve years, regularly visited the gym at all hours since l am retired. When l first joined, this gym was affordable, clean and had a correct number of members to the size of the facility. The last two years, they keep selling too many memberships while making dramatic price increases on existing memberships. Now the gym is super overcrowded, used towels everywhere, and general cleanlin”

— David H. · ★★★☆☆

“High prices + Low standards. This gym used to be worth the high costs years ago but lately itu2019s gone downhill, fast. Expect to have your dues increase every 3-4 months with no new machines or amenities added in to justify the cost increase. Additionally, theyu2019ve been pushing patrons out of the gym area and sauna area 20 mins earlier than their listed closing time. If a business is open until 11pm, then it should be o”

— D. B. · ★☆☆☆☆

“Been a member since 2014 ( with a break off for military pcs of about 3+ years). The gym is nice and I love the ammenities. Unfortunately, they are very awful in one extremely important aspect that should matter greatly to members with young children. That is, they manage the Kidsu2019 Academy poorly. That particular location , The Rim, is hated by my kids and now ourselves too. I have complained several times about how ”

— Carmen Q. · ★☆☆☆☆

“Poorly managed facility. Frequent outage of paper towels in restroom. Frequent dirty mirrors on gym floor. Poor equipment placement, frequently blocking mirrors. Whatu2019s the point of mirrors?? Adding more plate loaded equipment and NOT adding more plates, overall. Can we get improved management, especially for the rates you charge???”

— Mike D. · ★★☆☆☆

“The staff are nice and helpful, and unfortunately that's about it. My biggest complaint about Lifetime is their billing practices. It seems like price increases don't affect existing members, or at least not immediately. I asked several existing members and they are locked in the rate when they first joined, e.g. $179 vs my $199. This is absolutely a shock to me, because it effectively means 2 things: 1. price discri”

— Ryan H. · ★★☆☆☆