Charlotte Athletic Club in Charlotte, North Carolina

“I recently moved from Denver, CO and joined Charlotte Athletic Club primarily for the location and walkability to Uptown. From signup through cancellation, the experience was consistently poor. The signup process was unnecessarily difficult. You cannot sign up online or over the phone and must come in person. I arrived during hours I was told a manager would be present, only to find they had left early, requiring an ”

— Zachary C. · ★☆☆☆☆

“I was excited to possibly join this gym after reviewing the website, but what happened to good customer service and price transparency? I was contacted by Rachel, who I was told is the point person for new members. Unfortunately, she refused to share pricing upfront, which I found both odd and unwelcoming. When I asked further, she mentioned I was speaking with the district manager, then later said she provided his e”

— Shamilla W. · ★☆☆☆☆

“Posting without my real name as I still actively subscribe to this gym; thereu2019s nothing else near me. One star: $150/mo, Iu2019m evaluating this like a premium gym given the premium price point Staff is rude, typically on phone and slouching when visit Could only sign up with Rachel, other staff just told me when I visited twice I had to come in when she was in to sign up. And then she wasnu2019t there during stated hours ca”

— hawaii h. · ★☆☆☆☆

“Really good gym and great locationu2026BUT desperately need new management (normal employees are great, just management). I pay $130 a month and they just randomly decided to close over the weekend the other day. Today I got kicked out of the place because the Duke University band has it rented out until 9pmu2026u2026Yes, the band has the gym rented outu2026.insane”

— Erik M. · ★☆☆☆☆

“Giving a five star purely based on the joining process and 1st day. Gym was clean, has a ton of equipment options and every person that I encountered was incredibly friendly and welcoming all the way from management, the front desk, cleaning staff, trainers to even the members. It wasnu2019t overly crowded which was a plus to me. It is a little pricey so I decided to take a trial strength and conditioning class conducted”

— stacey s. · ★★★★★

“Would like them to take maintenance of the equipment more seriously. The whole water pitcher in the locker room is not great. Please install a water bottle filling station. They got rid of the steam rooms. Annoyed at the tiny daily lockers. You have to pay an extra $45 a month to have somewhere to store a backpack. At-least lockers comes with laundry which is nice. They validate parking at the omni deck for 2 hours m”

— Charles L. · ★★★★☆

“I work in Charlotte about one week each month, and I bought a membership at this gym to use when Iu2019m there because I love it so much. They have everything I need (Iu2019m an advanced lifter and competitive bodybuilder), and itu2019s never so crowded you canu2019t get on the equipment. The staff is so nice. I always look forward to working out here. Itu2019s one of my favorite gyms, and I work out in gyms all over the country.”

— Laurie M. · ★★★★★

“Enjoy everything about the actual gym. My only major complaint is the two hour parking limit. It is incredibly annoying to have to move your car before the 2 hour mark to avoid paying. Some days you might want to enjoy the pool or get ready before work and have to stop what youu2019re doing to move your car and get a new ticket. For this price point, parking should be validated for 3 if not 4 hours.”

— Kayla T. · ★★★☆☆