Zumiez in Santa Clara, California

“Way too many people working here for a place that has very little traffic. Couldnu2019t shop comfortably cause every 5 seconds a bored employee would come bombarding me. Guy at register was rude. Just shop online you donu2019t get the pressure of employees wanting you to buy something and you donu2019t have to deal with rude people. On the positive side, i got a My Hero Academia Christmas sweater for $10.”

— Alex N. · ★☆☆☆☆

“I had a great experience today at Zumiez. I was greeted by a helpful employee who went out of his way to help me find what I was looking for. He was a great salesperson and he was very knowledgeable about the different styles of pants that the store offered. the store had some deals even though the prices in the mall nowadays are out of my budget.”

— Daniel T. · ★★★★★

“January 2025 - my teen daughters love this storeu2019s clothings selection, but they especially like the staff. I went in with one daughter today to return something and all three of the staff were super helpful with the return, looking for a replacement item and ordering the replacement online when it couldnu2019t be found in the store. They treated my teen with respect and as a valued customer. She walked away talking abou”

— adventuremtngal · ★★★★★

“my friends and i went there last friday and we got help from the worlds most goated zumies employee who helped us fit up my friend brian. my friend says thank you to the guy with the longish hair and that he was doing the lords work”

— Sophia H. · ★★★★★ · 2025-2-19

“Racist worker about 5'10 maybe 5'9 long black hair and raspy voice called me and my friends racial slurs after accusing us of stealing (we did not steal). Since he has obviously been lonely his whole life, he decided to take his anger and pain out on us by accusing us and taking our phones. I did not at all feel safe around this man as my heart was racing because I felt in danger. We are just young teens trying to ha”

— Isaac T. · ★☆☆☆☆

“gen greeted me at the front door and was really welcoming and nice to talk to!! jasmine was extremely patient while i took ten minutes to pick out socks as wellu2026 thank you LOL! didnu2019t get their names but a dude w a beanie and girl w teal hair helped out too :) 10/10 it was fun 2 shop here”

— Amaya M. · ★★★★★

“Ordered a Deck through website, got an error. Came into store, and saw that the transaction had gone through. When I tried to claim it, the new cashier (girl) hassled me for 3 forms of confirmation and claimed it to be policy that they couldn't get around. I had actually found a deck I wanted to switch it out for and started a return/exchange. When I was ready to pay (more $ ontop of the 70$ I had already payed) the ”

— Sebastian A. · ★☆☆☆☆

“This was originally posted on yelp but I am so incredibly angry with the experience I had today that I feel the need to repost here. Zumiez does not even deserve one star. I just went into this store with my two friends but i'll never be coming back in here again. We walked in only to be bombarded by at least 4 sales associates telling us about the deals, which we had to repeatedly hear about 4 separate times. It see”

— ella s. · ★☆☆☆☆