Mainland Skate & Surf in San Jose, California

“The worst store experienceu2014left waiting at the counter while the staff were busy chatting with each other. Leah told me itu2019s all by herself and so I have to wait. Very unprofessional. Will never visit the store again.”

— Lusha Z. · ★☆☆☆☆

“Thereu2019s a young girl who apparently swears sheu2019s a manager, but doesnu2019t know any of their policies in place had to call the regional manager for a return. Why is it that this place makes you do a handstand to refund or exchange an item you bought online ridiculous”

— Golly · ★☆☆☆☆

“DO NOT SHOP HERE! I've been shopping at Mainland for years and this location is the the worst of them all. Customer service has gotten horrible since they keep getting new people all the time. Seems like every time I come in, there's always new employees who don't know what they are doing. Don't know why they can't keep employees. Their turn around rate seems high. Makes me very skeptical about this company now. They”

— Lindsay N. · ★☆☆☆☆

“I would definitely give a zero rating at this store. As I went to checked out their store in West Field Mall by Steven Creek Blvd. to buy some high end shoes last week, the clerk told me they don't let the costumer try their shoes for fitting and comfortability. In my experience at a designer locations I shop like Gucci, Prada etc etc. they let me fit it before I make a decision to buy it or even not buy it. Even if ”

— remandlisa c. · ★☆☆☆☆

“I was told by hella different stores I would not be able to save my current board because it had a worn-down clear grip tape but Josiah was so helpful!! I absolutely loved his attitude and information and knowledge, definitely the right guy to go to”

— Stevie R. · ★★★★★

“Despicable upper management. There is zero regard for the well being of their employees and even worse customer service. Unable to keep staff due to the owner being completely unreasonable”

— That H. · ★☆☆☆☆

“Clean, organized, and courteous service. If you're looking for skate tees and the like, don't bother with the old name stores across the hall where half the inventory is trampled on the floor like a sale at Ross, and the staff is preoccupied with cell phones. Mainland is the place to go.”

— Michael H. · ★★★★★

“Great store! Little pricey but worth the products. Love the shirts. Great gifts ud83cudf81”

— Luis C. · ★★★★★