About This Listing
REI in Indianapolis is a retail store specializing in outdoor gear, apparel, and equipment for activities like camping, hiking, and climbing. The location is at 8490 Castleton Corner Dr in the Castleton area of Indianapolis, Indiana. While primarily a retail outlet, the store also serves as a hub for outdoor enthusiasts, offering guidance on gear selection and access to rental equipment for trips. The store carries a wide range of products for outdoor sports, including tents, sleeping bags, backpacks, and climbing gear. It also provides services like repair and customization for equipment. REI’s website lists the store’s hours, though specific operating times should be confirmed before visiting. The store has received a high rating from customers, reflecting its reputation for quality service and product selection. Visitors can contact the store by phone at +1 317-585-1938 for inquiries or to check availability. The store’s website includes additional details on services, events, and membership benefits. Shoppers should expect a well-organized space with knowledgeable staff, though exact hours and seasonal promotions may vary. The store is easily accessible from major Indianapolis roads, making it a convenient stop for outdoor gear needs.
Located in Indianapolis, Indiana, this sports club offers quality facilities and services for sports enthusiasts.
Hours of Operation
Rating & Reviews
Photos
What visitors are saying
“Iu2019ve been going here for years and have always been happy shopping here. Recently got help from an employee named Kyle. Excellent vibe and customer service from him. He knows his bike gear and helped me learn about some cool programs REI offers to co-op members. The manager there near closing time, didnu2019t get her name, was also incredibly helpful. Iu2019d rather shop in store than online and todayu2019s experience reminded m”
— Jenn G. · ★★★★★ · 2025-12-2
“REI offers an impressive selection of products catering to a wide range of outdoor activities. If you are into hiking, cycling, camping, or climbing, youu2019ll likely find exactly what you need or something that will make your activity better. The staff are truly amazing u2014theyu2019re not just helpful but also knowledgeable and willing to share personal experiences with the products. This makes finding the right gear much ea”
— Lonnie P. · ★★★★★ · 2025-3-21
“Iu2019ve now been in the store three times over the past two weeks, and each visit has been a complete miss. Every time, Iu2019ve come in ready to purchase a significant amount of gearu2014shoes, a pack, a tent, a sleeping bag, and moreu2014as Iu2019m preparing for a backpacking trip in Utah. Not once has anyone approached me to offer help or ask if I needed assistance finding anything. The one employee I did manage to speak with had no”
— Aaron P. · ★☆☆☆☆
“I chose this company based on a referral and expected better customer service. I was not acknowledged upon arrival and stood waiting while others were assisted. When I was finally approached, the tone felt dismissive. I hope the company takes this feedback as an opportunity to improve how customers are welcomed and assisted.”
— Qiana T. · ★☆☆☆☆
“We came looking for a tent and Max gave us excellent advice on advantages/disadvantages of the different types without us getting pressured into a sale. There was plenty choice and we found everything we needed. The prices are not discount, but then again, if you value good advice there is a price to pay”
— Christian F. · ★★★★★
“Despite not buying anything and explaining that I probably wouldnu2019t Anders took the time to explain all the intricacies of sleeping bags and bivies and sleeping mats. He explained if you buy a 50 dollar item you will get your 30 dollar REI coop sign up refunded. He even stopped me from signing up because I want ready to buy yet so that I can get my 30 dollars back! He didnu2019t have to do that! He is customer focused an”
— Samir Z. · ★★★★★
“REI is always a go to place for us to gear up for our next adventure. They are always super helpful and point us in the right direction for all of our novice needs. Recommend for any new and experienced traveler”
— Seth H. · ★★★★★
“I've looked for weeks trying to find a new Ultimate Direction running vest Men's Large. I found the Ultimate Direction Mountain Vest 6.0, $169.95 with free online shipping! Order arrived fast, new and unopened. Thank you REI! I'll be wearing this during the Barkley Fall Classic 50K! Plus I received a 20% off my next purchase coupon inside the shipping box! u2b50”
— Christopher S. · ★★★★★ · 2025-2-27
Location
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Frequently asked questions
Where is REI located?
REI is located at 8490 Castleton Corner Dr, Indianapolis, IN 46250, United States. It is in Indianapolis, Indiana.
What is the phone number for REI?
You can call REI at +1 317-585-1938.
What are the hours of REI?
REI is open as follows: Monday 10u202famu20138u202fpm; Tuesday 10u202famu20138u202fpm; Wednesday 10u202famu20138u202fpm; Thursday 10u202famu20138u202fpm; Friday 10u202famu20138u202fpm; Saturday 10u202famu20137u202fpm; Sunday 11u202famu20136u202fpm. Hours may change on holidays — call ahead to confirm.
How is REI rated?
REI has an average rating of 4.6/5 from 724 customer reviews on Google.
Does REI have a website?
Yes. REI's official website is https://www.rei.com/stores/castleton?y_source=1_MTQ1MzQ4Ni03MTUtbG9jYXRpb24ud2Vic2l0ZQ%3D%3D.
