Fogelman Downtown YMCA in Memphis, Tennessee

“Carlton was the most polite person ever! Bathrooms were the cleanest and had the freshest scent i ever smelled. They were very clean and professional. The main lobby was welcoming. Swimming area was lovely and the workout gym was perfect! I love the Y! I will most definitely be back!”

— Ashley B. · ★★★★★ · 2025-5-26

“I understand it snowed a WEEK ago. If the hours are altered send an email. Also pick up the phone. No one picks up the phone. The only number available does not go to the location you are trying to get ahold of. Do not recommend this gym.”

— Minimal · ★☆☆☆☆

“Very dirty! From the elevator to the 2nd floor gym, the condition of this location is extremely poor. The level of grime and buildup was alarming. I cannot believe that the YMCA has teen staff and their lifeguards tasked with cleaning. These poor kids are not cleaners, nor are they given the proper products/materials and/or equipment to properly clean this facility. The bathrooms were filthy with pooled up brown slud”

— Mary B. · ★☆☆☆☆ · 2025-9-27

“Poorly managed. Something is always broken. As I type this, the men's steamroom has been out of order for 3 weeks. The whirlpool has just been fixed after being down over a month. The only selling point this place has had over the cheaper places has been its wet areas, and now these don't work. Frankly, the management is just full of bs talk when approached about the problems. They say nothing but fluff, especially t”

— Mundus N. · ★☆☆☆☆ · 2025-4-19

“The staff there is top notch. I walked in originally just to get a tour of the facilities and possibly get a membership. The facilities are more than what I expected but what really sold me was the customer service and friendliness of the staff. The manager Carlton took good care of us and the rep Ciara was very knowledgeable of everything and took her time when showing us what this location had to offer. Long story ”

— Jaylen T. · ★★★★★

“Really nice place, the only problem is that from time to time either jacuzzi or dry sauna is out of order”

— Christopher R. · ★★★★☆

“Itu2019s a gym with 95% quality workout equipment, and a terrible, and disrespectful customer experience. Didnu2019t try the pool. Sauna and steam rooms are hardly working in the morning when I went. When the steam room wasnu2019t working I opened the door and the mold smell was disgusting. Terrible customer service but theyu2019ll be nice to get you to pay for membership. There is no regular extensive cleaning of sauna and steam ro”

— Alex K. · ★☆☆☆☆

“Worth Gym ever I had a bad experience in it. Today I went with my 9 years old daughterand my son 13 years old , First, when my daughter was Changing her clothes lifeguard was watching her, and I looked at him then he stopped looking 2nd at the pool was a punch of teenager was there splashing water all over ppl outside while playing and the lifeguard didnu2019t do nothing about it until I talked to him and I told him to s”

— wael s. · ★☆☆☆☆