Village Cycle Center in Chicago, Illinois

“Went here to tune my old bike (2-year old Trek FX3). Also ordered Trek Madone 2026 model in lavender. Adam was super nice and gave me about $500 discount on this new one, and did not charge me for the old bike tuning service. They were really professional. But it took longer than I expected to get the new Madone shipped to the store. They were really quick in assembling though. Got it on the same day when it was deli”

— Dummy M. · ★★★★★ · 2025-11-17

“This was one of the best buying experiences I've ever had. My car and my bike was rear-ended while my bike was on a hitch mounted carrier on the back of my car. I was of the belief that I would be without a bike this year because I didn't think the driver's insurance company would cover it. Rus helped me get all of the information the insurance adjuster needed in order to get a settlement. Adam and Tim helped me find”

— Jon L. · ★★★★★

“I purchased a 2024 Trek Domane SL7 Gen 4 road bike in September 2025. It was on sale at about $1,500 below retail; a great price. I was very lucky to find this bike in my size: 52. It was an online purchase but before I completed the transaction I called and talked to Tim who thouroughly answered my questions. When I visited the store Tim and Adam gave me a comprehensive bike fit and spent close to 2 hours with me sh”

— Raymond P. · ★★★★★

“I just picked up my new Trek from Village Cycle on Monday. Aaron was very helpful. He took the time to go over all 3 of the bikes I was considering after listening to my riding habits. They built my new bike in about an hour. The price was very fair as well. They have an outstanding selection of in stock bikes. I highly recommend them!”

— Tim W. · ★★★★★ · 2025-5-1

“I recently took my bike in for its annual check up. Unfortunately, I misplaced my ticket however Brian one of the sales associates was really nice and kind and did a great job of finding it for me. The staff here is so knowledgeable and we come here every year to get our bikes tuned up. I always feel safe knowing that Iu2019ll be on the road with my bike after itu2019s been serviced here. Canu2019t see enough of great things abo”

— Megan G. · ★★★★★ · 2025-6-21

“Even though I ultimately did not proceed with purchasing the bicycle, I was genuinely impressed by the exceptional, AAA-level customer service. I would especially like to extend my sincere thanks to Adam B Kelley for his time, professionalism, and for taking the effort to explain even the smallest details with clarity and patience. His dedication and thorough approach made a very positive and lasting impression on me”

— Mariusz B. · ★★★★★

“Went into Village Cycle Center as a complete newbie to gather some information about purchasing a bike for my first ever triathlon. Tim spoke with me for nearly an hour to help break down the most important considerations relative to what I was looking for and even helped me evaluate an external offer to buy a used bike. He explained things in a way that was clear and digestible, gave me a future recommendation for b”

— Michael G. · ★★★★★

“Bought a new bike and was helped by Tim. He was professional, knowledgeable, patient and all around exceptional! From identifying the right bike then set up and delivery was seamless. Excellent experience and I highly recommend the shop and especially Tim!”

— Scott J. · ★★★★★