Sports Basement Bryant Street in San Francisco, California

“Tried to buy snowshoes on sale. Kamik Icebreaker. The computer has them sorted as a rainboot because it rubber outside. There's a tag saying it's -40u00b0 and it's located where all the other snowboots are. Instead of fixing their error, the manager stuck to her guns and said they're not all discounted. I ended up buying anyway, as my trip to Fairbanks is coming fast and can't rely on deliveries. She did give me an extra”

— Fra D. · ★★★☆☆ · 2026-3-3

“Joey helped me with my boot fitting and he did an excellent job. He was thorough and knowledgeable and really helped dial in my boots to fit my needs. Iu2019ve gone to other Sports Basement locations and had to keep coming back because it wasnu2019t done properly but he was great. Iu2019m really happy with his service. I would recommend anyone to come by and request him!”

— Patrick N. · ★★★★★

“This is the second time Iu2019ve brought my mountain bike here thinking I had a much bigger (and more expensive) problem and once again, the team took great care of me. They carefully diagnosed the issue and ended up saving me a significant amount of money on repairs. Bern specifically helped me this time. He was incredibly knowledgeable and honest. Instead of pushing for expensive replacements, he repaired my bent chain”

— Aaron L. · ★★★★★

“We had a fantastic experience buying two Aventon Level 3 e-bikes here! Dan, the manager, was extremely professional and made sure our bikes were shipped and assembled in just one week (much faster than other stores in the city). He also gave us excellent advice on locks and helmets, and we ended up buying them in the same store. His team even recommended the Sports Basement membership that gives a 10% discount!! Grea”

— Giada L. · ★★★★★ · 2025-9-10

“Had a really great snowboard boot fitting with Joe tonight. Had to throw him this five star review. Super helpful and knowledgeable and really took the time to troubleshoot my issues and find the right boot for me. Itu2019s not just about the ones I think are cool lookingu2026 He really fit me with what would work based on various factors and ride styles. He also fit me for some insoles and talked to me about which socks I s”

— Adam S. · ★★★★★

“Came in to get first pair of my own snowboard boots and bindings. Joey was a super great dude, patient and knowledgable. I had a lot of questions and he took the time to measure my feet and explain fit differences. Was a great experience”

— Eric L. · ★★★★★

“I had the best experience Iu2019ve had with any company in the last ten years. Thank you Kelsey from the Ski Shop for helping me out and helping me get out on the slopes! I came in with bindings purchased from a different retailer and bought boots here, planning to have the bindings mounted. The boot fitting experience was great, but it turned out there was a warranty issue with my binding that meant they couldnu2019t releas”

— John G. · ★★★★★

“We always love buying our gear from here due to how helpful the staff is and also how great they are with any follow up services. My husband and I both bought new ski and snowboard boots here last season, and only had a couple days on them but felt like some adjustments needed to be made. We were having some pain in certain places that felt beyond just needing to break them in. Joey was absolutely awesome helping us ”

— Alexis M. · ★★★★★