Ski Pro in Phoenix, Arizona

“Awesome selection of ski and snowboard gear. The staff is friendly and knowledgeable, but Maddie really stood out. She clearly knows her snowboard equipment and handled a super busy snowboard section like a prou2014helping multiple customers, keeping things organized, and even supporting her teammates when they were overwhelmed. All of that while staying friendly and positive. Sheu2019s the reason Iu2019ll be coming back when it”

— M · ★★★★★

“Some guy working there (tall brunette hairy) recommended me boots that are way too small that I canu2019t wear and made me feel dumb when I asked for a bigger size and actually refused to bring me a bigger size. I understand the boots needing to be tight however when I stated my toe was curling up the inside he stated that was normal. Absolutely ridiculous as wearing boots that are too small for your feet can cause life ”

— Bridgette s. · ★☆☆☆☆

“Xander is great! Went in there on an extremely busy day to see if they could help me replace a screw on one of my bindings and Xander took the time to help find a screw and replace it for me quickly even when they were slammed. He has great customer service and a great attitude. Definitely recommend going to this location and seeing him when it comes to snowboarding needs!”

— Sophia B. · ★★★★★

“I bought a helmet from their online store but they sent me the wrong model. It was also used and came without any packaging or tags. After speaking with them on the phone and via emails to explain the situation, I sent the helmet back to them for a refund but they deducted the shipping cost ($14) from the total amount refunded. So I lost $14 because of their mistake. Honestly, itu2019s not a lot of money but it just feel”

— Luna R. · ★☆☆☆☆

“Genuinely horrible experience. Their boot fitter (I think Gill) was an idiot who wouldnu2019t listen when I told him the boots were too small. He insisted he knew better and I ended up with boots I canu2019t even wear. To top it off he recommended bindings that canu2019t be adjusted so when I got bigger boots they didnt even fit in my brand new $900 ski setup. Spent almost $2000 here for gear I canu2019t even use. If you know anythi”

— alex n. · ★☆☆☆☆

“Super dissapointed with these guys, ordered boots two weeks ago from them. Their shipping policy claims that they deliver 2 weeks after orderedu2026. They never even shipped the boots. Emailed them twice over the last week and never heard back. I finally called them today and they told me there was an inventory issue and they shouldu2019ve emailed me about it (they didnu2019t). Having to cancel a ski trip I planned because of th”

— Jose N. · ★☆☆☆☆

“If I could do 0 stars I would. Purchased a board online from them for a competition. The board that I received has delamination pulling away from the edge. I could see it without taking the wrapper off. This board should never been sold to a customer and returned it to the manufacturer.”

— Courtney D. · ★☆☆☆☆ · 2026-3-7

“Poor service. I ordered a snowboarding and binding set on October 2nd. It showed in stock, paid in full on a Thursday. The following Tuesday I called to check when it would ship. I was told they were busy over the weekend and it would be shipped that day. Now, itu2019s Saturday the 11th. I called and Justin proceeded to tell me the stuff I ordered wasnu2019t in stock, and would be shipped out tomorrow. This seems like I was ”

— Christopher H. · ★☆☆☆☆