Runner’s Den in Phoenix, Arizona

“I am stepping into running more consistently and wanted to get a pair of shoes geared toward that. Steven was an amazing help and very patient with me, as I know nothing about running shoes. He showed me several options that would work for me and helped me get into a pair that I love. Great and friendly service.”

— Sam M. · ★★★★★

“Stellar experience and similar to my last time there - 20+ years ago. In the interim I have let my fitness subside and explained as much to Brett who was my 'guide'/sales agent there. All the people there clearly are runners/athletes/pros who know what they are doing. He casually chatted with me, picked up what he needed to know, watched me walk to the door and back and then I said I had to go but would be back. I di”

— GIS D. · ★★★★★

“I visited this store for the first time with the hopes of buying a pair of running shoes. I was immediately helped by an employee; however, was warned that my small shoe size (women's 5 to 5.5) severely limited my options. The employee brought out two size 6 pairs, but they were too big, and I didn't like how they felt and their colors, so I ended up leaving empty handed. I'll stick with REI and not return here due t”

— PS V. · ★★☆☆☆

“Great place to buy shoes. George is a great guy and found me exactly what I needed. Amazing service and I will be coming back.”

— Noah H. · ★★★★★ · 2025-10-25

“Great customer service from Ron who helped me order a pair of running shoes over the phone. Thank you for the friendly interaction and smooth process. The shoes arrived a few days later and look ( and fit) great.”

— LP · ★★★★★

“I need shoes for lateral movements, and have issues finding Size 5W! Thanks for recommending half size up, and Brooks. I love my Saucony shoes, and did not consider Brooks! I am excited to take line dance classes now. TY”

— AC B. · ★★★★★ · 2025-2-23

“My first time visiting the store and I came in specifically looking for walking shoes. The sales associate, Chian, was helpful and pulled a lot of different options in my size (womens 10 wide). There were a pair of shoes I really liked because of the colorway, but Chian provided some good info/feedback on how those wouldn't be the best for walking. Comfort > Fashion. I walked out with a pair of Hoka Clifton 10s and A”

— Nikki B. · ★★★★★ · 2025-7-6

“I've purchased several pairs of running shoes here. The staff here know how to help fit you for your needs. As a true running store they have run club meetups posted and scheduled in the store.”

— Robert D. · ★★★★★ · 2026-2-4