REI in Memphis, Tennessee

“Store is nice and clean but my last visit I felt very uncomfortable and profiled. I've been in the store plenty of times and have never been treated that way before the only difference was I was in a more skater black clothing. Dress that way on that day I was constantly followed and watched like I was going to steal something. How about get to know your customer before judging them. I pray you chose better tactics t”

— Justin P. · ★☆☆☆☆

“I found a few hard to find essential items online and put a small order for pick up and it was ready as soon as the store had opened. Upon arrival this store was amazingly spacious and had a huge selection of full out camping supplies, shoes, clothes and gear. I'll definitely be back when I'm not in such a hurry. There were even a few places inside the store to lounge set up clearly for a social gathering.”

— Michael R. · ★★★★★ · 2024-4-28

“Shout out to Chris (manager) and his team. Chris did an amazing job and was very helpful replacing my shoes. Very knowledgeable and genuinely cared. Canu2019t say enough great things about this guy!”

— Justin B. · ★★★★★

“I had a fantastic experience at REIu2019s Memphis location! I drove 2 and a half hours from Little Rock, because I wanted to get fitted for my first backpacking pack and didnu2019t want to try figuring out how a bag should fit on my own. Mark, the kind man working in the backpack area, was absolutely FANTASTIC. We had a hard time finding a pack in my price range that fit correctly because of my body proportions, but he helpe”

— Ainsley P. · ★★★★★

“Not a single person there was in shape or could help me with anything and on top of that my tent came without a rain flat. Trash store. Hire some real workers.”

— Nothing B. · ★☆☆☆☆

“I have always been a fan of REI. This store is another usual REI with bunch of cool stuff and nice staff. I love to check out their outdoor items. I bought a jacket from the clearance section, however, after going home found a defect. Again went to the store and returned. They took it back, no questions asked although it was bought from the clearance with sale. This kind of service you can expect from REI. Their jack”

— Debisree R. · ★★★★★ · 2021-11-18

“Thank you so much REI for helping my daughter make a wish come true she so excited to camp we appreciate everything so very much”

— Tiffany M. · ★★★★★ · 2025-9-13

“Nick waited on my wife this morning. She needed a new pair if tennis shoes. He was very knowledgeable about the different brand of shoes and he was able to get a pair of shoes that fit very comfortably on my wife's feet. She is very happy with her purchase. Being that she is on her feet most of the day as a school teacher, it was important to have shoes that fit correct and that they are comfortable. We will be back ”

— Richard B. · ★★★★★