About This Listing
REI in Charlotte is a retail store specializing in outdoor gear, apparel, and equipment for activities like camping, hiking, and climbing. Situated in Northlake Centre Parkway, the store serves customers in the Charlotte area with a focus on providing supplies for recreational and fitness pursuits. While primarily a retail outlet, the store’s inventory includes items commonly used by sports enthusiasts, such as backpacks, footwear, and technical clothing designed for durability and performance. The store is easily accessible, with ample parking available near the entrance. It operates as part of a nationwide chain known for its expertise in outdoor recreation, offering both in-store and online services. Customers can browse a wide selection of brands, including Patagonia, The North Face, and REI’s own line of products. The store also provides gear rental options for activities like skiing and cycling, though specific rental policies should be confirmed directly with the location. For practical information, the store’s phone number is listed as +1 704-921-0320 for inquiries. Hours of operation may vary, so checking the website or calling ahead is recommended. The store maintains a high customer satisfaction rating, with an average of 4.7 out of 5 based on over 500 reviews. Visitors can expect a well-organized retail space with knowledgeable staff, though exact hours and seasonal promotions should be verified in advance.
Located in Charlotte, North Carolina, this sports club offers quality facilities and services for sports enthusiasts.
Hours of Operation
Rating & Reviews
Photos
What visitors are saying
“Erin, Breanna and Rollie are awesome all three went the extra mile to help me I really do appreciate it. Give all three a raise hard to find good people like this now days do what you can to keep them REI.”
— America F. · ★★★★★
“This was my first time, at REI awesome place. I think the guy name was Saul ? that helped us back in the shoe department. He was very awesome.he took the time to share and teach about the shoes that I was looking for, this guy was very helpful from beginning to end also, he had to go help someone else But he sent someone to help us if needed, thank you so much.That was very considerate, he also shared with us regardi”
— Elizabeth · ★★★★★ · 2025-12-29
“James B from footwear was so incredibly patient, helpful and kind. Best shoe buying experience around!”
— Alex S. · ★★★★★ · 2025-10-21
“Best outdoor store since the dawn of time! Absolutely everyone friendly and kind, exchanged a loved (but ripping) jacket for the full amount and didn't take it off that day until bedtime. REI - unlike a lot of modern customer care operations - gets it.”
— Ward H. · ★★★★★ · 2025-11-7
“Never knew this place existed till my wife googled it and found it very similar to a Dick's Sporting goods store, but a lot larger and has more personalized items like Rock, climbing and other outdoor sports. Has plenty of clothing items from children to adults. Also has all kinds of dehydrated food for camping.”
— Ray W. · ★★★★★
“When employees love what they do they want to share their skills with everyone they meet. Patrick in the shoe dept love his job and is EXCEPTIONAL at it! He spent quality time with not only myself, but other customers at the same time. Patient with everyone, asking questions and making recommendations to fit each person's needs. He spent almost an hour with me (off & on) to make sure I had the perfect shoe on an upco”
— Laura H. · ★★★★★
“Don't go to this store if you're looking for a pleasant shoe buying experience and need knowledgeable staff members to help narrow down your decisions on what to buy. I bought a foam shoe (On Cloud) in July for daily use. The salesman at the time recommended this shoe for daily wear and for comfort support. What he did not tell me was the shoe was for running and had a lifespan of 500 miles. Within 1 month of ownersh”
— Dan C. · ★☆☆☆☆ · 2024-10-25
“We relocated from Michigan to DAVIDSON a little over two years ago. We always enjoyed going to the REI in Northville Michigan. So glad we have a location in North Charlotte that is pretty convenient. I enjoy being a member and also using their credit card to score more points. Over the summer they added a lovely made in Portland Oregon bike basket & a cute bell on my Cannondale. The people in the bike repair area are”
— A M. · ★★★★★ · 2021-12-21
Location
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Frequently asked questions
Where is REI located?
REI is located at 9755 Northlake Centre Pkwy, Charlotte, NC 28216, United States. It is in Charlotte, North Carolina.
What is the phone number for REI?
You can call REI at +1 704-921-0320.
What are the hours of REI?
REI is open as follows: Monday 9:30u202famu20138u202fpm; Tuesday 9:30u202famu20138u202fpm; Wednesday 9:30u202famu20138u202fpm; Thursday 9:30u202famu20138u202fpm; Friday 9:30u202famu20138u202fpm; Saturday 9u202famu20138u202fpm; Sunday 10u202famu20136u202fpm. Hours may change on holidays — call ahead to confirm.
How is REI rated?
REI has an average rating of 4.7/5 from 546 customer reviews on Google.
Does REI have a website?
Yes. REI's official website is https://www.rei.com/stores/charlotte?y_source=1_MTQ1MzQ5MS03MTUtbG9jYXRpb24ud2Vic2l0ZQ%3D%3D.
