PGA National Resort in Palm Beach Gardens, Florida

“Extremely disappointing experience with PGA National Resort. We booked through Hotwire while intending to stay in Fort Lauderdale. As is typical with Hotwire, the hotel name is not revealed until after purchase. The moment we saw the hotel was not actually in Fort Lauderdale, we immediately called Hotwire — at 11:30 PM — literally within minutes of booking. Hotwire contacted the property, and PGA National Resort…”

— Mike M. · ★☆☆☆☆

“All-around disappointment. Service was poor. We didn’t golf at PGA, I’m sure that would’ve been a lovely part of the resort though. The room was very nice and spacious. We made a sushi reservations weeks prior with the concierge - and when it came time to our reservation, it was cancelled without our knowledge. Since it was omakase we couldn’t be sat, then went to the lobby bar and dealt with the attitude and poor…”

— Olivia G. · ★★☆☆☆

“Positive: The amenities are amazing. The staff is kind and accommodating. The rooms are lovely but in need of a facelift. Negative: No, other than it is time to update the rooms.”

— Charles · ☆☆☆☆☆

“Room: nice, comfortable. Great balcony. Nice bathroom and shower. Pillows are terrible. Cheap foam. Linens, not bad. Bed, pretty good bit a bit saggy. Service: There is no warm welcoming feeling from this place, from manager to bar staff. Everyone acts like I’m bothering them, and I saw this attitude from the front desk manager to staff and guests. The manager snapped at staff and guests twice in a few minutes’…”

— Angus M. · ★★☆☆☆

“My experience at PGA National from the Bar Staff, Pro Shop team, Restaurant Staff was phenomenal. They were super welcoming and helpful to anything we needed. The rooms were super comfortable and clean and the amenities provided had more than enough to keep me busy during my girl's trip there. Special shout out to Bibiana at Honeybelle who was so sweet and had the best food suggestions at Breakfast & Michelle at The…”

— Jeannine G. · ★★★★★

“For my friend’s birthday, we decided to relax with a massage at the PGA Resort Spa, and it was an amazing experience from start to finish. The service was exceptional. Our locker room attendant, Marie, truly stood out—her positive energy, warm welcome, and kindness set the tone for a perfectly relaxing day. Our massage therapists were also amazing, and the overall atmosphere and energy of the spa were excellent. We…”

— Didine M. · ★★★★★

“Absolutely fantastic service with truly accommodating staff. We spent most of our time at the pool, where bartender Brendan quickly became a family favorite. He went above and beyond—helping my daughter track down her missing iPad and offering the best drink recommendations. You have to try his specialty cucumber gin cocktail—so refreshing! Thank you, Brendan, for making our vacation extra special!”

— Joanna L. · ★★★★★

“Absolutely phenomenal experience from beginning to end. We had the opportunity to stay for the weekend and we enjoyed our staycation so much! The suite was spacious, and the team was so wonderful and greeting us with some lovely chocolate covered strawberries to commemorate our time there. In addition what really set this place apart was how amazing the food options. Despite only having a small selection of…”

— Helen C. · ★★★★★ · 2026-1-30