New Balance Philadelphia in Philadelphia, Pennsylvania

“I had such a great experience here! The staff was incredibly helpful and attentive. I showed them the exact color of the sneaker I wanted from Anthropologie, and they immediately checked their inventory and were able to find it in stock. They made the whole process easy and enjoyable. Iu2019ll definitely be coming back to purchase sneakers here again. Highly recommend!”

— Alexa P. · ★★★★★

“I actually hate to write this reviewu2026. Today was my first time visiting the store and I must say DISAPPOINTED!!!!! Entering the store I was not greeted as I continue to the back of the store a Muslim female peeked her head out of a side door didnu2019t ask if I need help or if I was looking for anything in particular. I asked her a question she seems VERY botheredu2026u2026 just overall nasty no personality, not welcoming, very ”

— Ni J. · ★☆☆☆☆

“This is a storefront shop in the middle of the 1600 block of Walnut Street Philadelphia Pennsylvania it features all of New Balance products shoes shirts at other wearing apparel the staff was friendly both in person and on the phone and they're real claim to fame is they have a special comprehensive foot mapping 3D computerized system which covers all aspects of measuring your foot properly and the best part is it's”

— Boss H. · ★★★★★ · 2019-12-1

“I finally had to admit my old 990's were worn out. I went to the same store I bought them in, Philly, many years ago. The staff could not have been more helpful and accomodating. James knew his products very well and guided me toward what would be best for my feet and activities. I will definitely go back. The shoes were more expensive than I had planned but if they last 1/2 as long as my last ones, well worth the pr”

— Donna T. · ★★★★★ · 2024-10-30

“Very unprofessional customer service sister when wearing hijab you never know who youu2019re speaking to please never look others up and down or give poor customer service just because you may think a certain way about a individual very rude of youu2026. just because of that unpleasant experience I would never shop with New Balance!”

— Realionaire C. · ★☆☆☆☆

“New Balance Philadelphia has an amazing selection of athletic footwear! The staff are super knowledgeable and helped me find the perfect pair for my running needs. I couldnu2019t be happier with my purchase!”

— Adrian B. · ★★★★☆

“My dad was looking for a new hat at several stores in the area and finally found it here by spotting it through the window. He's been wearing it ever since! Staff was really friendly as well!”

— Lexi W. · ★★★★★

“Went to this location a couple months ago a few times. The staff were rude for no reason as if they were working for free. New balance has to come up with proper corporate mannerisms or else switch completely online. Such a shame”

— Jack D. · ★☆☆☆☆