Fleet Feet Old Town in Chicago, Illinois

“I had the best first experience at Fleet Feet. I have never went through the process of getting fitted. The experience was very thorough and unique for me. I learned so much valuable information and walked out with a dream pair of shoes/insoles. Never knew the full potential of a great shoe and combination fit to the person!!”

— Jocelyn F. · ★★★★★ · 2025-9-20

“Mace went above and beyond to help my partner and I find shoes that fit us and that we love. She was so patient, knowledgeable, thorough and supportive throughout the whole process. What a great experience and excited for our new shoes!”

— Jacquelyn C. · ★★★★★

“SIMON WAS AMAZING! Simon was incredibly helpful and patient. He scanned my feet and let me try on 7 pairs of shoes to find the perfect fit. He was very knowledgeable and great at recommending shoes. He helped me get insoles and find socks! Iu2019m obsessed with my new balance shoes and I would recommend Simon in every lifetime!”

— Karen B. · ★★★★★

“The greeter and my sales associate were extremely knowledgeable, helpful, friendly, and informative. The entire process of the foot profile and subsequent search across 3 different manufacturers and models was terrific. They made me feel special. I never felt rushed or pressured. The store layout was good also, and the variety of merchandise in terms of shoes and other gear was perfect.”

— Francis F. · ★★★★★

“Do yourself the favor and go to the Lincoln square location instead. I canu2019t BEGIN to explain the experience at the Old town location. The staff is no where and everywhere at the same time. I came in to purchase some shoes. I was told to return to the front after looking at the shoes I wanted. I returned to speak with the employees and she requested I tell her EVERY PAIR that I wanted to try on. Iu2019m sorry, but how am”

— Cesar E. · ★☆☆☆☆ · 2025-6-14

“I purchased a running rabbit singlet at the Chicago marathon running expo. Their staff helped me select it. Unfortunately, I did not realize it was a womenu2019s medium instead of a menu2019s medium. They do not make any exchanges or refunds, even though the item is brand new. What a scam . Buyer beware”

— Daniel J. · ★☆☆☆☆ · 2025-10-24

“I bought shoes here for the Chicago Marathon. The sales associate was very helpful in the process. I decided to go with a specific pair at full price because I liked the color despite other colors of the same shoe being on sale. At checkout the sales associate was very kind and gave me the sales price. Unfortunately the shoe caused me some issues on a training run and I went to return them as I was told the store had”

— Juan B. · ★☆☆☆☆

“Went with no expectations to try shoes on for working out. Meg helped and was fantastic and I left the store walking out in my new pair of shoes. I have bad knee inflammation and joint issues and was looking for things with good shock absorption. Meg brought a great array of options and walked me through several pairs. I left taking the shoe information down for close second and third choices, and learned some tricks”

— Martin B. · ★★★★★