About This Listing
Charlotte Running Company – Promenade is a sporting goods store specializing in running and fitness equipment. Situated in Charlotte, North Carolina, it is located at 5355 Ballantyne Commons Parkway, near the Ballantyne area. The store caters primarily to runners, offering shoes, apparel, and accessories designed for performance and comfort. The business focuses on footwear and gear for running, with a selection of brands known for durability and support. It serves both beginners and experienced runners, providing guidance on proper fit and technique. The store’s location in a commercial plaza makes it easily accessible by car, with ample parking available. While specific operating hours are not provided, the website and phone number can confirm current schedules. Visitors can reach the store by phone at (704) 708-5220 or through its website, [charlotterunning.com](http://charlotterunning.com/). The store maintains a high rating from customers, reflecting consistent satisfaction with products and service. Those seeking running equipment or expert advice will find a focused selection and knowledgeable staff.
Located in Charlotte, North Carolina, this sports club offers quality facilities and services for sports enthusiasts.
Hours of Operation
Rating & Reviews
Photos
What visitors are saying
“Came here the first time about six months ago and while the service was world class, I didnu2019t find anything I liked. Today, I came in a second time and got another dose of excellent service. Plus, I the experts on staff helped me find a set of shoes that my feet love. u2764ufe0f”
— Giulio S. · ★★★★★ · 2026-1-10
“I cannot say enough good things about Charlotte Running Company. The employees there are friendly and knowledgeable. I have purchased all of my running shoes from them, and their products are fantastic. They were also able to get me some cross country spikes within 2 days, even though they did not have them in stock.”
— Jackson L. · ★★★★★ · 2025-2-15
“I was helped at the Ballantyne Commons store by Taisha- very knowledgeable, friendly, and helpful. I bought a pair of trainers and trail shoes. They also took my old shoes to donate to people who need them. Wonderful experience!”
— Mary R. · ★★★★★
“Had an amazing experience at Charlotte Running Company! As I begin my running journey, I wanted to make sure I had the right shoes for support and comfort. Jeremy was incredibly helpfulu2014he took the time to analyze our feet with a scan and guided us to the perfect pair based on our needs. He was patient, knowledgeable, and answered all of our questions. Highly recommend!”
— mahagony r. · ★★★★★ · 2025-2-4
“Shoutout to Adam who spent time helping me find the right running shoe. He was super knowledgeable and guided me to the right pair after letting me try on several and test them on the treadmill. I have purchased other shoes from the Promenade location and am a big fan of this store. Thanks again!”
— Michael W. · ★★★★★
“Every time we come we have a great experience. Technical expertise of the sales associates is second to none. Highly recommend. The shoes we buy here seem to last our boys longer than the big box store we previously bought shoes from.”
— Eric B. · ★★★★★
“Jeremy was amazing and helped me get fitted with some running and trail shoes! I highly recommend!!! Also- be prepared to pull your pants up to your knees and jog on a treadmill. I wore jeans and wish I went in athletic gear ud83eudee3”
— Katelyn N. · ★★★★★
“Great experience with getting fitted for shoes. The staff was friendly, store was clean, and the pricing is reasonable. I enjoyed the test and 1:1 experience.”
— Paige C. · ★★★★★
Location
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Frequently asked questions
Where is Charlotte Running Company – Promenade located?
Charlotte Running Company – Promenade is located at 5355 Ballantyne Commons Pkwy #200, Charlotte, NC 28277, United States. It is in Charlotte, North Carolina.
What is the phone number for Charlotte Running Company – Promenade?
You can call Charlotte Running Company – Promenade at +1 704-708-5220.
What are the hours of Charlotte Running Company – Promenade?
Charlotte Running Company – Promenade is open as follows: Monday 10u202famu20137u202fpm; Tuesday 10u202famu20137u202fpm; Wednesday 10u202famu20137u202fpm; Thursday 10u202famu20137u202fpm; Friday 10u202famu20137u202fpm; Saturday 10u202famu20135u202fpm; Sunday 11u202famu20135u202fpm. Hours may change on holidays — call ahead to confirm.
How is Charlotte Running Company – Promenade rated?
Charlotte Running Company – Promenade has an average rating of 4.7/5 from 249 customer reviews on Google.
Does Charlotte Running Company – Promenade have a website?
Yes. Charlotte Running Company – Promenade's official website is http://charlotterunning.com/.
