Bass Pro Shops in Louisville, Kentucky

“Everyone was so kind and helpful here! Mike helped my husband pick out the right bow and was incredibly knowledgeable and helped us pick out the best gear and it really was a great price too. He went above and beyond helping us out. We had our toddler with us and everyone was so kind to him; definitely a kid friendly atmosphere among the staff. We will be back! :)”

— Erica · ★★★★★

“Awesome store great customer service!! I called at 8:59pm, they close at 9! I completely expected them not to answer but they did!! Not only did Jeremy find the brontosaurus pool toy I was calling for, he went to shelf and made sure the item was in stock and even brought it to customer service so I could pick it up the next day. Thank you bass pro and Jeremy for making my son's birthday pool party brontosaurus dreams”

— Jeanine O. · ★★★★★

“One of the best outdoor shops to ever exist, staff are sweet and very friendly as soon as i step a foot in the store they come at me and help me out ask me if i need anything or if i need a wheelchairu2026 they always make me feel like iu2019m a part of them and theyu2019re always running sale and special deals 10/10”

— Fysal · ★★★★★ · 2025-9-23

“Very smooth online order and in-store pickup. They scheduled an hour to fill out paperwork and do a background check for a firearm. They had a nice Sig Sauer that was not in stock anywhere else online. I got approved for a credit card and used the $20 approval credit for defensive rounds.”

— Sarah H. · ★★★★★

“Bought a grill from them and the service start to finish was top notch. Very happy with my purchase. I also come here for fishing stuff and always have a nice experience”

— P M. · ★★★★★

“Today I went looking for a sale item and customer service found a floor person to help me, but found something I liked even better. Then I went to look for boots. The fishing salesperson (Dave M.) was speaking to my husband, but he took me to the boot area, and proceeded getting me two pairs I wanted to see. He continued to help in fishing area, but came back to me also. I ended up with both pairs of boots, and he ma”

— Deborah B. · ★★★★★

“Service at this bass pro is terrible. I went to try to sell a handgun and the gentleman that greeted me and brought me to the gun counter was very kind and courteous. We wet back to the used gun section and he told the gentleman that does the trades/sales that I was here and dropped off my handgun. The used gun sales person continued to organize his Used guns for another 20 mins before even going back to do the appra”

— Joseph A. · ★☆☆☆☆

“Do not order anything online for in-store pickup. The first order the items went in the cart and and I paid for them. The next day I got an email that one item was not included. Then the other arrived at the store. I was out of town when it was supposed to be picked up so called and explained my situation. They told me they would hold my item until I got back but several days before the day I was to pick it up I got ”

— Leigh R. · ★☆☆☆☆