Specialized Chicago – Fulton Market in Chicago, Illinois

“James Craig was the employee who helped my husband and me purchase our bikes, and I can honestly say it was one of the best customer service experiences Iu2019ve ever had. He was incredibly knowledgeable and took the time to teach us not just about bikes in general, but specifically about the ones we were considering. As complete beginners, we had a lot of questions, and he patiently answered every one of them. He never ”

— Kat S. · ★★★★★

“Walked in to check out some of the trainers they have. And after a couple minutes of speaking with one of them, he was really helpful knowledgeable on the item I was looking for. He answer questions that I had for the item. And after a couple minutes, I was comfortable enough to make a purchase. Excited to use my wahoo trainer. I'm definitely coming back. I need new shoes :)”

— Ernesto B. · ★★★★★ · 2025-12-26

“I had such a wonderful bike shopping experience at Specialized Fulton Market! Jaris spent over an hour helping me make sure my bike seat was the proper height, picking out water bottle holders and helping me with shoes and pedals. The staff here really know what they are talking about when it comes to bikes. Specialized is a well recognized brand and this staff and bike selection at this store represent why it is a s”

— Erin S. · ★★★★★ · 2026-2-21

“I have been in a lot of bike shops in the USA and this is truly a 'flagship' store. It's an experience to be in there and all the bikes we drool over online are there in person with the best parts and the best paint. Impressive accessories selection too. James the manager is one of the best and everybody working with him has been helpful and enthusiastic as well. Kudos to James and Specialized. I'm happy to join the ”

— Patrick M. · ★★★★★

“Very helpful, friendly, and knowledgeable team! We stopped in for a bike wrap clinic with Alex and learned so much about our bikes and bike maintenance. Entire team was so friendly and helped us find what we needed. Would recommend stopping in the store for all your bike needs as it has a good selection of apparel and gear, with a large workshop. Thanks Alex, David, and the entire team for a great visit!”

— Leona L. · ★★★★★

“Thankful for the Specialized Fulton Market crew for always doing their best magic with service/tune up, making Diverge STR looking and riding like new ud83eudd29 been their client since getting this bike a few years ago and can't say enough how awesome and reliable all their services and support to the local bike community!”

— Victor H. · ★★★★★ · 2025-4-14

“From the moment I walked in, I was greeted and acknowledged right away. James was attentive, provided exceptional client care, giving me a seamless experience. His passion for everything bike-related really shows. He went above and beyond to make sure I was taken care of. Honestly, James is the reason Iu2019ll continue shopping in-store instead of online. Great work, Specialized team!”

— Ivan A. · ★★★★★

“Staff are friendly and helpful every time I come in. Iu2019ve found great value and performance in the bikes Iu2019ve purchased from Specialized Fulton Market. Their support of the local biking community and their events are also appreciated.”

— A W. · ★★★★★