Charlotte Running Company – Riverwalk in Rock Hill, South Carolina

“As fairly new runner, I was intimidated by the idea of visiting a shoe store focused solely on running. I quickly learned how needless my fear was. The entire staff was extremely welcoming and friendly but it was Luke who patiently analyzed my running form and provided a tailored recommendation for which shoes may be best for me. I left with perfect shoes for my needs along with a renewed sense of enthusiasm for the ”

— Anthony C. · ★★★★★

“Kim was very knowledgeable and we appreciate all the help and questions answered as we bought 1st pair of shoes from Charlotte Running!”

— Joey C. · ★★★★☆

“Altras are worst sneakers I ever wore. Bought a pair and back heel and toe box weakened in just one week. Didnu2019t know that the return policy is given on bottom of receipt and only exchangeable u201cif worn inside on a treadmill.u201d Would have been nice to have heads up! Waste of $170. Too bad- staff was actually awesome - except for return policy glitch that cost me $$$”

— Jean B. · ★★★☆☆ · 2022-7-22

“I absolutely love this place! Taylor is amazingu2014so thorough, kind, and genuinely cares about your comfort. If youu2019re looking for that perfect small-town vibe by the river, you wonu2019t find a better spot within a 60-mile radius. Iu2019m very picky about who touches my mouth, and this team is not only incredibly skilled but also super respectful and detail-oriented. They take their time, explain everything, and make sure you”

— Shannon A. · ★★★★★

“I am very new to running and getting the basics down. Wanted to start with a quality shoe and was not sure what would be best. I heard great things about this store from locals and they did not disappoint. Kim and Mason were both incredibly helpful to me several times at this location. They worked with me to make sure I have the right shoe for my running journey. My husband has come in for his running shoes as well. ”

— Taylor P. · ★★★★★

“I've never had such a good experience. They listened to my issues, put me on the treadmill to check out my gate, then grabbed 3 shoes. They made sure to explain what they thought I needed in a sneaker and listened to my feedback on each one to make sure I was in the best shoe. At least 5 more groups of people came in while I was there and each person got individualized attention. If they didn't get to a person right ”

— Ashley W. · ★★★★★

“[u201cRealu201d Runners Rock!] - I have purchased running shoes from Charlotte Running Company twice before my most recent visit on my new Hokau2019s. I was impressed with the knowledge and customer service before. BUT TODAY (this most recent visit)u2026. WAS AMAZING!! Kim greeted me as I immediately felt welcome. I knew what I wanted, but Kim gave me a few ideas. When she returned from the back room with several u2019focusedu2019 options, ”

— Chaz L. · ★★★★★

“General: I had an amazing experience at this location. The customer service is top tier and I will 110% be coming back to this location for any future needs. The whole staff is kind and very welcoming. I worked specifically with Amy who was incredibly patient with the many questions and concerns I had. I would recommend this business for all your running and honestly general active shoe needs! They are very knowledge”

— Samantha P. · ★★★★★