The Reef Aquarium Shop in Indianapolis, Indiana

“I came in two days ago looking for help and one employee (tall man with beard) literally walked away from us after we told him what we were looking for. We told another employee (tiny female) we wanted help with snails and she ignored us - we had to ask 3 times. (Almost walked out) I also had questions about the Betas and was met with zero customer service skills (u201cthese are our betasu201d pointing to cups on an counter)”

— Elizabeth S. · ★☆☆☆☆ · 2026-2-11

“The staff is super knowledgeable and kind. I really want to emphasize the knowledge part: they know their stuff, and it was super cool to hear them talking to other customers about their tanks. Perry helped me out picking out my first tank and accessories, and I can't wait to go back. It's a bit of a drive for me but I love how alive that shop is, and I am excited to get into the hobby! -Quick edit: The staff there w”

— Erik P. · ★★★★★

“Amanda was very helpful to my husband today talking about his new freshwater 20 gallon tank! We are doing a fishless cycle right now and eventually will get fish from here. We are excited and heu2019s visited maybe multiple times a day since buying his tank. We are so grateful that this store is 2 minutes from our house and that he can get all of the expert help he needs!”

— Ally B. · ★★★★★ · 2025-7-5

“We really wanted to give 5 stars but the bladder snail(s) that hitched a ride home with us ruined the 5 star experience. Customer service was fantastic, she knew her stuff! The selection was good, prices very competitive. But we purchased a few live plants and since we added those to the aquarium we've found 4 bladder snails! I'm presently watching the tank for the one I dropped out of the net. I definitely don't lik”

— Sam · ★★☆☆☆

“I love going to this store!! I drive very far out of my way to come here because the employees are always helpful and they have so many options for fish, plants, and decorations!! Pari helped me pick out my betta fish and even helped me test to see if she showed signs of aggression, and is always very helpful when I come in. Roz is also very sweet and helpful! We talked about betta fish, and she engaged in conversati”

— maria m. · ★★★★★

“They have a wide selection of sea life and it ranges from freshwater to saltwater types. The staff are very knowledgeable about the fish a D give greater advice.”

— Shanau2019e S. · ★★★★★ · 2025-12-3

“We came in on Saturday to purchase several additions for our tank, including a chocolate gourami. While we were at checkout, the employee assisting us dropped the bag containing the gourami onto the floor. The impact was clearly hard enough to hear, despite the employee telling us she softened the blow. We were told at that time that if the fish did not survive, we could return for a refund. When I arrived home from ”

— bethany m. · ★☆☆☆☆

“I really appreciate the quality of the employees here. They are just super knowledgeable about all the things they sell. And they will not sell you an item unless it's going to be the right fit. And if they talk you out of buying something because you don't have the right set up, they train you on how to get to the point of doing so. They have taught me so much from plants to axolotls. We will continue to be life lon”

— Brandy S. · ★★★★★